Privacy Policy

The Big Brothers Big Sisters of Greater Sacramento (hereinafter "BBBS-Sac") values your privacy and takes reasonable measures to safeguard your information from unauthorized use. The following is a detailed explanation of our privacy policy with regard to the web site.

What Information do we collect?

We do not use "cookies" or any other methods to collect information about the visitors to our web site. The only information collected is that which is entered on one of the forms requiring the user to press 'submit' to send us the information entered on the form. 

Why do we collect this information?

When an online form is submitted to us we collect the user's IP address, user name, and browser type to assist us in website maintenance in case we have any trouble with the website and to help up maintain website security.  Specific information that is submitted to us is used only to fulfill the specific purpose of the form submitted (volunteering, donations, etc.).

How is the Information Protected?

All information submitted by a customer via the Internet is stored on a server, which requires proper-authentication for access. The server is housed in a secure environment that employs a variety of techniques to protect your information. We also use anti-virus protection software to guard against outside attacks on our networks. All employees that we hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities. We also have back up servers and power supplies to guard against power outages and other natural occurrences that could pose a threat to the integrity of your personal information. When an employee is no longer us, we change access codes that were used to access any information.  Any information submitted by a customer by other means such as the mail, or by facsimile, is stored in a secure area and access to this information is limited to only those employees who need the information in order to do their job effectively.

Who Has Access to my Information?

We do not lease, license, sell or share any of this information with anyone or any other company.  Our technical support personnel may have access to your information in order to conduct routine checks on the integrity of our system and in order to perform necessary maintenance work.  The only time someone other than a BBBS-Sac, employee will ever see or be privy to your personal information is in the case of a judicial request (such as a subpoena). 

Can I Correct or Remove Information from your site?

Contact our President & CEO, Rhonda Staley-Brooks at 916-646-9300 or rhonda@bbbs-sac.org in order to remove or correct any information.

Can I Opt Out of Having Certain Information Collected?

Yes -- simply do not submit any of the online forms.  We hope you will still choose to contact us by phone or mail to participate or volunteer in our programs.

Notification of Changes to our Privacy Policy

We reserve the right to change this privacy policy at any time and if any changes do occur, we will publish the changes to our web site and post a notice on the home page that a new privacy policy has been implemented. We will also take reasonable steps to contact you personally to let you know of the new changes.  If you have any questions about this privacy policy or to report noncompliance with the policy please contact our contact our President & CEO, Rhonda Staley-Brooks at 916-646-9300 or rhonda@bbbs-sac.org.